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Terms of Service

Last updated: May 21, 2026

PLEASE READ THESE TERMS CAREFULLY. BY DOWNLOADING, INSTALLING, OR USING DOLLAR, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE APP. THESE TERMS CONTAIN AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 11) THAT AFFECT YOUR LEGAL RIGHTS.

1. Acceptance of Terms

By downloading, installing, or using Dollar (“the App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the App.

The App is operated by OrkLabs S.A.S., a company incorporated under the laws of the Argentine Republic (“we,” “us,” or “our”).

You represent and warrant that you are of legal age in your jurisdiction to enter into a binding agreement, or that you are using the App with the consent of a parent or legal guardian who agrees to these Terms on your behalf.

2. Nature of the Service

Dollar is a self-custody dollar wallet application for mobile devices. It provides a user interface for managing dollar-denominated value on public payment rails (stablecoins, bitcoin, and other cryptocurrencies). The App allows you to add value from, and withdraw value to, supported rails. Inside the App, balances are denominated in U.S. dollars.

We do not operate as a bank, financial institution, money transmitter, custodian, exchange, or fiduciary. The App is not offered under any financial services license. We are not a custodian, trustee, bailee, or any similar form of fiduciary with respect to your funds.

We do not hold, control, or have access to your funds, private keys, or recovery credentials at any time. All cryptographic keys are derived on your device. Keys are generated locally and never transmitted to our servers. The App may allow you to export a recovery method as an additional backup; that recovery method is generated and displayed locally on your device. We do not store, transmit, or have access to it. Anyone who obtains your recovery credentials can take your funds. You are solely responsible for storing them securely. We bear no responsibility for the safekeeping of your assets.

3. Risks of Using the App

You acknowledge and understand the following risks:

  • Transaction irreversibility. Transactions on the underlying rails, once confirmed, cannot be reversed, cancelled, or refunded. We cannot undo any transaction for any reason.
  • Stablecoins are not U.S. dollars. Although Dollar denominates balances in U.S. dollars, the underlying assets are digital tokens issued by third parties — they are not U.S. dollars, government-backed currency, or bank deposits. They may lose their peg, and the issuer may become insolvent, freeze assets, or cease operations.
  • No deposit insurance. Your balances are not insured by the FDIC, SIPC, or any government deposit-insurance scheme. There is no investor protection or government guarantee covering your funds.
  • Regulatory risk. Laws and regulations regarding cryptocurrency and digital assets vary by jurisdiction and may change at any time. Such changes could adversely affect the use, transfer, or value of your funds, or the legality of the App in your jurisdiction.
  • Security risk. Despite best-practice security measures, hacking, social engineering, phishing, and other attacks can occur. Your funds may be irretrievably stolen if your device or credentials are compromised.
  • Tax obligations. Transfers may be taxable events in your jurisdiction. You are solely responsible for determining and fulfilling any tax reporting and payment obligations.
  • Credential loss. Your wallet keys are derived on your device. If you lose access to your credentials and have not backed up your recovery method, your funds may be permanently and irreversibly lost. We do not have access to your credentials and cannot recover them under any circumstances.
  • Software defects. The App is complex software that may contain bugs, errors, or vulnerabilities. A defect could result in loss of funds, failed transactions, or unauthorized access. While we take reasonable care to test and secure the App, we do not guarantee it is free of defects.
  • Network and protocol risk. The underlying payment rails are decentralized systems maintained by third parties. They may experience bugs, vulnerabilities, forks, downtime, or discontinuation beyond our control.
  • Fees and fee estimates. Network fees and conversion fees displayed in the App are approximations based on current conditions. Actual fees may differ. You accept responsibility for any difference between estimated and actual fees.

4. Your Responsibilities

By using the App, you acknowledge and accept that:

  • You are of legal age in your jurisdiction to use the App.
  • You are solely responsible for the security of your device, your credentials, and your recovery method.
  • You are solely responsible for any transactions you initiate through the App.
  • If you lose access to your credentials and have not backed up your recovery method, your funds may be permanently unrecoverable. We cannot help you recover them.
  • You will comply with all applicable laws and regulations in your jurisdiction, including tax obligations, sanctions laws, and anti-money laundering regulations.
  • You will not use the App for any unlawful purpose, including money laundering, terrorist financing, fraud, or sanctions evasion.

5. Compliance & Sanctions

You represent and warrant that you are not: (a) located in, a resident of, or organized under the laws of any country or territory subject to comprehensive sanctions by the United States, European Union, United Nations, or other applicable sanctions authorities; (b) designated on any sanctions list maintained by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC), the EU, the UN, or any other applicable sanctions authority; or (c) otherwise prohibited from using the App under applicable sanctions, export control, or anti-money laundering laws.

You agree not to use the App in any manner that would violate applicable sanctions, export control, or anti-money laundering laws or regulations. We reserve the right to restrict, suspend, or terminate access to the App if we reasonably believe your use may violate any such laws.

6. No Financial Advice

Nothing in the App or on dollar.black constitutes financial, investment, legal, or tax advice. You should consult qualified professionals before making financial decisions. Any decision to hold, send, or receive value through the App is made entirely at your own risk.

7. Third-Party Protocols & Services

The App relies on public, decentralized payment rails (stablecoin networks, the Bitcoin network, and other cryptocurrency networks) that we do not own, operate, or control. We make no guarantees regarding their availability, reliability, security, or continued operation.

The App may interact with third-party exchange or conversion services to move value between supported rails. We do not own or control these services and are not responsible for swap failures, slippage, delays, or loss of funds during the conversion process.

The App may also use third-party services for hosting, crash reporting, and analytics. These services operate under their own terms and privacy policies.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ORKLABS S.A.S. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • LOSS OF FUNDS OR DIGITAL ASSETS
  • LOSS OF ACCESS TO YOUR WALLET OR KEYS
  • UNAUTHORIZED ACCESS TO YOUR DEVICE OR WALLET
  • ERRORS, BUGS, OR VULNERABILITIES IN THE APP OR UNDERLYING PROTOCOLS
  • TRANSACTION FAILURES, DELAYS, OR INCORRECT AMOUNTS
  • LOSSES ARISING FROM CONVERSION OR SWAP SERVICES, INCLUDING SLIPPAGE OR FAILED CONVERSIONS
  • LOSSES ARISING FROM STABLECOIN DEPEGGING OR ISSUER FAILURE
  • LOSSES ARISING FROM PRICE VOLATILITY OF ANY UNDERLYING ASSET
  • ACTIONS OF THIRD PARTIES, HACKERS, OR MALICIOUS ACTORS
  • REGULATORY ACTIONS OR CHANGES IN LAW

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE APP EXCEED ONE HUNDRED U.S. DOLLARS (USD $100).

YOU USE THE APP ENTIRELY AT YOUR OWN RISK.

9. Disclaimer of Warranties

THE APP IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, RELIABLE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Indemnification

You agree to indemnify, defend, and hold harmless OrkLabs S.A.S. and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any applicable law, regulation, or third-party right; or (d) any tax obligations, sanctions violations, or regulatory non-compliance in connection with your use of the App.

11. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal Resolution. Before initiating any formal dispute resolution, you agree to contact us at hello@dollar.black and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration. If the dispute cannot be resolved informally, you and OrkLabs S.A.S. agree that any dispute arising out of or relating to these Terms or the App shall be resolved by binding individual arbitration, rather than in court, except that either party may bring claims in small claims court if eligible. The arbitration shall be administered by a recognized international arbitration institution and conducted in English.

CLASS ACTION WAIVER. YOU AND ORKLABS S.A.S. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Opt-Out. You may opt out of this arbitration agreement by sending written notice to hello@dollar.black within 30 days of first using the App. If you opt out, disputes will be resolved in the courts specified in Section 12.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Argentine Republic, without regard to its conflict-of-law provisions. Subject to the arbitration agreement in Section 11, any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts of the Argentine Republic.

13. Intellectual Property

The Dollar name, logo, and associated branding are the property of OrkLabs S.A.S. You may not copy, modify, distribute, or create derivative works from our intellectual property without prior written consent.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.

14. Termination

We reserve the right to discontinue or modify the App at any time without notice. Since the App is self-custody, discontinuation does not affect your access to your funds — if you have backed up your recovery method, you can use it to restore your wallet in any compatible wallet or protocol.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

16. Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, power or internet failures, or disruptions to the underlying payment rails.

17. Changes to These Terms

We may revise these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the App after changes constitutes acceptance.

18. Contact

If you have questions about these Terms, contact us at:

OrkLabs S.A.S. — hello@dollar.black